spa etiquette

To ensure you receive an enjoyable experience we do request you arrive, nail polish free with an open toe pair of shoes and 15 minutes prior to your booking. Treatments may have to be shortened or rescheduled if late.

24hr cancellation policy. We require a gift certicate or credit card number when booking to reserve your appointment for our 24hr cancellation policy. With this policy, if we do not recieve 24hr notice to change or cancel your appointment, we do charge 50% of all services booked.


Refund / Return Policy :

No refunds or returns on products or services.

We will exchange only on products that have been unopened and with a vaild receipt within 14 days of purchase. Sale items are final sale and cannot be exchanged. We will accept a 7 day return for store credit or a 14 day exchange for OKAb's if they are brought in good and unworn condition with all tags attached and proof of purchase.

All services are a final sale, therefore there are no refunds.

If in the event your are unsatisfited with your service, the service may be re-done at the soonest convenience.